Others

Sales Manager - Exhibition/ Event (5-day work, 18 day AL)

Client Description:

Our client is a well-established company focusing on providing technology and operational services to corporate clients.  In order to cope with their business expansion, they are now looking for 2 energetic and passionate account servicing and business development professionals to join them to develop the exhibition design and engineering service business. 

Responsibilities:

  • Directly report to the head of the Business Unit, the successful candidate shall be responsible for developing the exhibition design and engineering (AV/IT related) business from scratch
  • Perform market and client sector analysis in order to target potential clients
  • Prepare proposal and quotations to potential clients and handle RFP process
  • Manage and control the budgets to maximize gross profits of the contract while ensuring the delivery of quality service and product
  • Work closely with and manage different external parties like subcontractors, design house, etc. to smoothen the project implementation

Requirements:

  • Degree holder in any disciplines, preferably business-related
  • A minimum of 2 years’ experience in sales/ business development capacity, ideally in event/exhibition design, AV event engineering, etc.
  • Proven sales track record is preferable
  • Possession of established business connection and ability to pitch and drive business on his/her own
  • Enjoy dynamic, open-minded and fast pace working culture
  • Good command of written and spoken Chinese and English

Customer Services Associate (Technology Company)

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with business needs, they are looking for a customer services professional to join their company.

Responsibilities:

  • Work as a service helpdesk to provide high quality technical support services to our clients.
  • Respond to clients’ enquiries by phone call and email in timely manner
  • Coordinate and arrange engineer to perform on site service follow SLA (Service Level Agreement)
  • Handle hardware RMA (Return Merchandise Authorization) with manufacturer / distributor
  • Communicate with suppliers, vendors or sub-contractors for right resources and best pricing across Asia Pacific, prepare budget for client approval
  • Provide full administration support to the team
  • Effective and proactive escalation of issues with line manager

Requirements:

  • Form 5 or above
  • At least 2 years’ experience in customer services or call centre
  • Good communication and interpersonal skills with good telephone manner and customer focus
  • Proficiency in MS applications (Word, Excel and Chinese Word Processing)
  • Good command of written and spoken English and Chinese

 

Sales Administration Officer (Technology Company)

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with business needs, they are looking for a sales administration professional to join their company.

Responsibilities:

  • Assist the Business Unit Head in preparing and coordinating various documents such as quotations, purchase & sales orders, invoices (work closely with finance team), work schedule, etc.
  • Provide full range of administrative support, including scheduling, leave administration, expenses claim, travel arrangement and day-to-day activity coordination of the team
  • Handle customers’ enquiries and issues in both emails and calls
  • Prepare monthly sales report and other reports to management
  • Update all pipelines on Salesforce with status
  • Check prices and contracts are up to date
  • Support the team with general operations to help reach the team’s objectives
  • Communicate with suppliers, vendors or sub-contractors for right resources and best pricing across Asia Pacific, prepare budget for client approval
  • Perform ad hoc tasks as assigned by Manager

Requirements:

  • Tertiary educated in any disciplines
  • A minimum of 2 years’ relevant working experience
  • Independent, proactive, detail minded and well-organized
  • Excellent customer services, interpersonal and communications skills
  • Ability to analyze complex problems and delivers solutions independently
  • Good time management and ability to perform multiple tasks within tight deadlines
  • Good written and spoken Chinese and English is essential

Pre-sales Engineer/ Solution Consultant - AV

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for Project management professionals to join their project team.

Responsibilities:

  • Reporting to the AV Director, the successful candidate shall be as the one of the core members in design team to prepare solution design for both System Integration and Pure Consultancy projects  
  • Work closely with sales team for the pre-sales and solution design duties
  • Understand clients' detailed requirements to design and prepare AV solution(s) including resources, equipment, budget, etc. to meet clients' requirements 
  • Accurately estimate the resources, budget and implementation duration to deliver the whole solution 
  • Proactively keep updated the AV team, Sales team and Management about the latest solution 
  • Develop close relationship with vendors and keep updated about the new product situation in the market 

Requirements:

  • Tertiary educated in Computer Science, Construction, Engineering or Building Services
  • A minimum of 4 years in presales/ consultant/ technical sales in AV field
  • Professional qualifications of CTS, CTS-D or CTS-I is highly preferred
  • Experience in some famous AV systems such as Cisco, Polycom, Crestron, AMX, ClearOne, Biamp, Extron, etc.
  • Practical knowledge of onsite installation technology and co-ordination
  • Strong liaison and negotiation skills with clients, AV vendors and contractors
  • Good command of spoken and written English and Chinese

AV Support/ Customer Services Officer

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with business development, they are looking for their support team to provide on-site services to dedicated client.

Responsibilities:

  • Provide on-site audio visual operational support and services to dedicated commercial clients (banking/ financial institutions/ large corporates) during office hours
  • Coordinate, setup, test, and standby for client events including local presentation, video/audio/web conference
  • Manage internal conferencing bridge to ensure scheduled point to point or multipoint conferences are connecting without issues
  • Operate and maintain audio visual related facilities, perform daily proactive equipment check
  • Respond to ad-hoc AV support requests and handle accordingly
  • Coordinate with external vendors, regional support teams and end users on special event.
  • Generate and compile data for support service reporting on a regular basis

Requirements:

  • Tertiary educated in any disciplines with a minimum of 3 years’ working experience
  • Previous experience in customer services, guest services, flight attendance, etc. is welcome
  • Working experience in Desktop/ IT Support or Audio Visual is an advantage but not a must
  • Strong communication and interpersonal skills to deal with different levels of end-users
  • Good spoken and written English and Chinese (Cantonese and Mandarin)
  • Team player, pro-active, strong self-motivation and enthusiastic
  • Able to work independently and solve problems
  • AV related training will be provided to successful incumbents

(Assistant) Buying Manager - Food

Client Description:

Our client is a well-established retailer.  To cater with their business needs, they are looking for category management professinoals to join their buying team.

Responsibilities:

  • Responsible for assortment plan management and merchandising strategies development to achieve Company Sales, gross margin, market share and stock turnover of the assigned categories
  • Conduct sales, marketing and business development by analyzing consumers, retailers, suppliers and market performance
  • Vendor negotiation including pricing, trading term, promotion funding, in-store marketing activities and promotion planning
  • In charge of sales forecasting, coordinate with supply chain team to ensure right product, right quantity hit Sales floor in right time
  • Work closely with retail operation teams to manage space and stock allocation, product display and promotion implementation

Requirements:

  • Degree or above in any disciplines
  • A minimum of 6 years’ experience in FMCG category management
  • Strong negotiation skills with good analytical mind and market sense
  • Creative, detail minded with excellent communication skills and can work independently
  • Self-motivated, be able to work under pressure and meet strict deadlines
  • Proficient in both spoken and written English and Chinese
  • Candidates with lesser experience maybe considered as Assistant Buying Manager

(Assistant) Category Manager - Food

Client Description:

Our client is a well-established retailer.  To cater with their business needs, they are looking for new headcounts of category management and product development professionals to join their merchandising team.

Responsibilities:

  • Develop and launch new ready-to-eat products to align with company strategy and direction
  • Ensure efficient and profitable management of the product development process including supplier liaison, price negotiation, innovating packaging, cost management, marketing and establishing operational and merchandising guidelines
  • Keep on-going market analysis to identify the market trend in order to drive new product opportunities 
  • Manage and maintain business partnership with vendors
  • Work closely with internal counterparts like Marketing, Production, QA departments, etc.
  • Plan and develop marketing and promotional strategies of new product

Requirements:

  • Degree or above in Food Science or related disciplines
  • A minimum of 6 years’ experience in FMCG, food industry or catering services with sound experience in product development and category management metrics/ technique
  • Strong negotiation skills with good analytical mind and market sense
  • Creative, detail minded with excellent communication skills and can work independently
  • Self-motivated, be able to work under pressure and meet strict deadlines
  • Proficient in both spoken and written English and Chinese
  • Knowledge on quality and hygiene system, e.g. HACCP, ISO 9001, ISO14001, OHSAS18001, ISO22000 is an advantage
  • Candidates with lesser experience maybe considered as Assistant Category Manager

Senior Audio Visual (AV) Specialist

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for new headcounts of AV Specialist to join their project implementation team.

Responsibilities:

  • Assist Project Manager in reviewing equipment list and drawings
  • Study technical specification and product manual to learn new technologies
  • Perform site visit and measurement, provide site information to drafter for drawings
  • Be able to draft out AV schematic by handwriting and work closely with drafter to convert it into AutoCAD format
  • Communicate with solution consultant to understand and sort out technical issues
  • Handle basic software and network configuration
  • Assist in AV system testing and commissioning with Project Team
  • Understand and deploy company culture and standard
  • Flexible in work hours included weekend and public holidays
  • Overseas travel is required

Requirements:

  • Diploma or above in Engineering/ Building Services/ Construction/ Design or related disciplines
  • A minimum of 2-year experience in AV project related/ on-site maintenance experience
  • Experience in AV/VC products such as Cisco Telepresences, Polycom, Tandberg, Biamp, Clearone, BSS, Extron, Karmar, Creston, etc. would be a plus
  • Sound knowledge of signal flow for audio, video and control systems.
  • Working knowledge of AutoCAD, Microsoft’s Office Suite: Word, Excel, PowerPoint, Outlook
  • Open and creative mind, willing to learn and positive attitude, hardworking
  • A team player, flexible and independent
  • Good communication skill in Cantonese and English
  • Candidate with more experience will be considered as Senior Audiovisual Specialist

Audio Visual (AV) Technician/ Engineer

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for new headcounts of AV Technicians and Engineers to join their project implementation team.

Responsibilities:

  • Attend project site meetings and conduct site survey
  • Handle hardware installation, cabling work and troubleshooting by following schematic drawing
  • Perform equipment testing and commissioning
  • Communicate with vendors for technical support and site work
  • Flexible on work hours included weekend and public holidays to meet project schedule

Requirements:

  • IVE / Diploma / Cert or above in electronic engineering or related disciplines
  • A minimum of 1-year experience in audiovisual in industry or on-site maintenance services
  • Experience in AV/VC products such as Cisco Teleprecences, Creston, Polycom, Tandberg, Biamp, Kramar, etc. would be a plus
  • Working knowledge of AutoDesk AutoCAD is an advantage
  • Open and creative mind, willing to learn and positive attitude
  • Strong ownership and hardworking
  • A team player, flexible and independent
  • Candidates with more related working experience maybe considered as Project Engineer

Receptionist

Client Description:

Our client is a professional medical beauty group pursing quality and effective services. It is a combination of medical and beauty technology, with advanced equipment and latest scientific techniques.

Responsibilities:

  • Greeting guests, answering incoming calls and clarify customers’ enquiries in a professional manner
  • Communicate with customer to confirm booking thought company whatapps and other instant messenger
  • Responsible for booking arrangement of customers and rooms arrangement
  • Invoice preparation for customers
  • Using B2B system for the customer data
  • Work closely with administrative department and accounting department for other ad hoc assignment

Requirements:

  • F.5 or above with experience in hospitality industry is an advantage
  • Good command of Cantonese, Engish and Mandarin
  • Good communication and interpersona skill with positive and helpful attitude
  • Be patient, cheerfu personality
  • Shift duty is required
  • Immediate avaiable is preferred
  • Knowedge with B2B is definitely advantage

職責:

  • 負責接待顧客,提供良好顧客服務
  • 回覆顧客的網上預約及核實預約
  • 為顧客預留房間及分店的房間準備
  • 建立及處理銷售單據
  • 用B2B 程式輸入客人資料
  • 與行政部及會計部緊密聯繫

要求:

  • 中五/中學文憑或以上
  • 良好溝通技巧,良好廣東話, 英語, 普通話溝通
  • 正面、積極、主動及有意加入服務業
  • 須輪班工作
  • 可即時上班者可獲優先考慮
  • 懂B2B 程式者可獲優先考慮

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