Others

AV Support/ Customer Services Officer

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with business development, they are looking for their support team to provide on-site services to dedicated client.

Responsibilities:

  • Provide on-site audio visual operational support and services to dedicated commercial clients (banking/ financial institutions/ large corporates) during office hours
  • Coordinate, setup, test, and standby for client events including local presentation, video/audio/web conference
  • Manage internal conferencing bridge to ensure scheduled point to point or multipoint conferences are connecting without issues
  • Operate and maintain audio visual related facilities, perform daily proactive equipment check
  • Respond to ad-hoc AV support requests and handle accordingly
  • Coordinate with external vendors, regional support teams and end users on special event.
  • Generate and compile data for support service reporting on a regular basis

Requirements:

  • Tertiary educated in any disciplines with a minimum of 3 years’ working experience
  • Previous experience in customer services, guest services, flight attendance, etc. is welcome
  • Working experience in Desktop/ IT Support or Audio Visual is an advantage but not a must
  • Strong communication and interpersonal skills to deal with different levels of end-users
  • Good spoken and written English and Chinese (Cantonese and Mandarin)
  • Team player, pro-active, strong self-motivation and enthusiastic
  • Able to work independently and solve problems
  • AV related training will be provided to successful incumbents

(Assistant) Buying Manager - Food

Client Description:

Our client is a well-established retailer.  To cater with their business needs, they are looking for category management professinoals to join their buying team.

Responsibilities:

  • Responsible for assortment plan management and merchandising strategies development to achieve Company Sales, gross margin, market share and stock turnover of the assigned categories
  • Conduct sales, marketing and business development by analyzing consumers, retailers, suppliers and market performance
  • Vendor negotiation including pricing, trading term, promotion funding, in-store marketing activities and promotion planning
  • In charge of sales forecasting, coordinate with supply chain team to ensure right product, right quantity hit Sales floor in right time
  • Work closely with retail operation teams to manage space and stock allocation, product display and promotion implementation

Requirements:

  • Degree or above in any disciplines
  • A minimum of 6 years’ experience in FMCG category management
  • Strong negotiation skills with good analytical mind and market sense
  • Creative, detail minded with excellent communication skills and can work independently
  • Self-motivated, be able to work under pressure and meet strict deadlines
  • Proficient in both spoken and written English and Chinese
  • Candidates with lesser experience maybe considered as Assistant Buying Manager

(Assistant) Category Manager - Food

Client Description:

Our client is a well-established retailer.  To cater with their business needs, they are looking for new headcounts of category management and product development professionals to join their merchandising team.

Responsibilities:

  • Develop and launch new ready-to-eat products to align with company strategy and direction
  • Ensure efficient and profitable management of the product development process including supplier liaison, price negotiation, innovating packaging, cost management, marketing and establishing operational and merchandising guidelines
  • Keep on-going market analysis to identify the market trend in order to drive new product opportunities 
  • Manage and maintain business partnership with vendors
  • Work closely with internal counterparts like Marketing, Production, QA departments, etc.
  • Plan and develop marketing and promotional strategies of new product

Requirements:

  • Degree or above in Food Science or related disciplines
  • A minimum of 6 years’ experience in FMCG, food industry or catering services with sound experience in product development and category management metrics/ technique
  • Strong negotiation skills with good analytical mind and market sense
  • Creative, detail minded with excellent communication skills and can work independently
  • Self-motivated, be able to work under pressure and meet strict deadlines
  • Proficient in both spoken and written English and Chinese
  • Knowledge on quality and hygiene system, e.g. HACCP, ISO 9001, ISO14001, OHSAS18001, ISO22000 is an advantage
  • Candidates with lesser experience maybe considered as Assistant Category Manager

Senior Audio Visual (AV) Specialist

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for new headcounts of AV Specialist to join their project implementation team.

Responsibilities:

  • Assist Project Manager in reviewing equipment list and drawings
  • Study technical specification and product manual to learn new technologies
  • Perform site visit and measurement, provide site information to drafter for drawings
  • Be able to draft out AV schematic by handwriting and work closely with drafter to convert it into AutoCAD format
  • Communicate with solution consultant to understand and sort out technical issues
  • Handle basic software and network configuration
  • Assist in AV system testing and commissioning with Project Team
  • Understand and deploy company culture and standard
  • Flexible in work hours included weekend and public holidays
  • Overseas travel is required

Requirements:

  • Diploma or above in Engineering/ Building Services/ Construction/ Design or related disciplines
  • A minimum of 2-year experience in AV project related/ on-site maintenance experience
  • Experience in AV/VC products such as Cisco Telepresences, Polycom, Tandberg, Biamp, Clearone, BSS, Extron, Karmar, Creston, etc. would be a plus
  • Sound knowledge of signal flow for audio, video and control systems.
  • Working knowledge of AutoCAD, Microsoft’s Office Suite: Word, Excel, PowerPoint, Outlook
  • Open and creative mind, willing to learn and positive attitude, hardworking
  • A team player, flexible and independent
  • Good communication skill in Cantonese and English
  • Candidate with more experience will be considered as Senior Audiovisual Specialist

Audio Visual (AV) Technician/ Engineer

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for new headcounts of AV Technicians and Engineers to join their project implementation team.

Responsibilities:

  • Attend project site meetings and conduct site survey
  • Handle hardware installation, cabling work and troubleshooting by following schematic drawing
  • Perform equipment testing and commissioning
  • Communicate with vendors for technical support and site work
  • Flexible on work hours included weekend and public holidays to meet project schedule

Requirements:

  • IVE / Diploma / Cert or above in electronic engineering or related disciplines
  • A minimum of 1-year experience in audiovisual in industry or on-site maintenance services
  • Experience in AV/VC products such as Cisco Teleprecences, Creston, Polycom, Tandberg, Biamp, Kramar, etc. would be a plus
  • Working knowledge of AutoDesk AutoCAD is an advantage
  • Open and creative mind, willing to learn and positive attitude
  • Strong ownership and hardworking
  • A team player, flexible and independent
  • Candidates with more related working experience maybe considered as Project Engineer

Receptionist

Client Description:

Our client is a professional medical beauty group pursing quality and effective services. It is a combination of medical and beauty technology, with advanced equipment and latest scientific techniques.

Responsibilities:

  • Greeting guests, answering incoming calls and clarify customers’ enquiries in a professional manner
  • Communicate with customer to confirm booking thought company whatapps and other instant messenger
  • Responsible for booking arrangement of customers and rooms arrangement
  • Invoice preparation for customers
  • Using B2B system for the customer data
  • Work closely with administrative department and accounting department for other ad hoc assignment

Requirements:

  • F.5 or above with experience in hospitality industry is an advantage
  • Good command of Cantonese, Engish and Mandarin
  • Good communication and interpersona skill with positive and helpful attitude
  • Be patient, cheerfu personality
  • Shift duty is required
  • Immediate avaiable is preferred
  • Knowedge with B2B is definitely advantage

職責:

  • 負責接待顧客,提供良好顧客服務
  • 回覆顧客的網上預約及核實預約
  • 為顧客預留房間及分店的房間準備
  • 建立及處理銷售單據
  • 用B2B 程式輸入客人資料
  • 與行政部及會計部緊密聯繫

要求:

  • 中五/中學文憑或以上
  • 良好溝通技巧,良好廣東話, 英語, 普通話溝通
  • 正面、積極、主動及有意加入服務業
  • 須輪班工作
  • 可即時上班者可獲優先考慮
  • 懂B2B 程式者可獲優先考慮

Regulatory Affairs Manager - Pharmaceutical

Client Description:

Our client is a pharmaceutical leader, they are currently seeking a Regulatory Affairs Manager.

Responsibilities: 

  • Provide supervisory to Regulatory Affairs team by ensuring that appropriate systems, competencies and values are implemented
  • Actively participate, analyze and follow-up on relevant RA issues
  • Establish ongoing liaison with key opinion leaders, government officials and ensure that significant developments in the field are identified and monitored
  • Ensure effective team communication throughout Regulatory Team through the application of suitable reporting systems, structures and the identification and provision of appropriate training. This training would include Pharmacovigilance (PV) awareness and complaint handling (related to adverse events and related matters)
  • Ensure that RA Team provides a value-added function to business development and marketing
  • To have overall responsibility for ensuring that all regulatory requirements are addressed, including all adverse events are dealt with in accordance with in accordance with company SOPs and international standard

Requirements: 

  • University graduate major in Science or medical related discipline
  • Min. 6 years regulatory affairs experience in pharmaceutical industry with at least 2 years managerial experience
  • Good working knowledge and experience on local drug regulatory requirements
  • GMP knowledge is preferred but not essential
  • Strong interpersonal and communication skills
  • Detail-oriented and cross-functional team player
  • Proficiency in written and spoken English & Chinese including Mandarin
  • Candidate with less experience will be considered as Assistant Manager

Operations Controller - Retail

Client Description:

Our client is a well-established retailer. To cater with their business needs, they are looking for an Operations management professional to join their Operations team.

Responsibilities:

  • Reporting to the Operations Director, the candidate shall be responsible for planning, directing and monitoring daily operations within assigned district, review and track sales trend to ensure budgeted sales and store contribution could be achieved while optimizing store operating costs
  • Work closely with Operations Director and other department heads, understand company directions and policies and translate them to operations strategies by utilizing human and capital resources to ensure they are properly implemented
  • Periodically review and revamp the relevant policies, procedures and workflow to ensure operational efficiency can be achieved
  • Work closely with diiferent departments to drive and enhance operational efficiency in order to enhance the business growth of both franchisee and company stores
  • Plan, direct and monitor the learning and development of employees in the district to ensure all stores are adequately manned by well trained, highly motivated, sales and customer oriented store personnel
  • Conduct regular field visits and monitor operations standards of all stores to ensure they follow closely the SOP, in alignment with company standards and operate in full compliance with Hong Kong legal requirements

Requirements:

  • Bachelor degree in Business Administration or related discipline
  • Over 10 years’ experience in retail operations management with at least 5 years in a managerial level
  • Solid experience in retail or FMCG or F&B industry is highly preferable
  • Strong leadership and management skills, with proven ability to network and foster relationships, both internally and externally
  • Self-motivated, service-oriented and result-oriented
  • Good command of written and spoken Cantonese, Mandarin and English

Loss Prevention Manager - Retail

Client Description:

Our client is a well-established retailer.  To cater with their business needs, they are looking for a loss prevention / asset protection professional to their Operation team.

Responsibilities

  • Reporting to the Director of Operations, the candidate shall be responsible for enforcing loss prevention programs for multiple stores to control / minimize stock and cash loss, assess loss prevention performance and follow up corrective and preventive action plans
  • Monitor installation and maintenance of security (alarm, EAS and CCTV equipment) & fire system and store safety programs to provide a safe shopping and working environment
  • Review safety reports, conduct inspection to maintain compliance with safety guidelines and policies
  • Investigate customer’s complaint (injury and food hygiene etc.) with timely reporting of results and assist in the development and implementation of corrective actions
  • Coordinate and conduct training on detection and detention of shoplifters
  • Liaise between the company and Police Force

Requirements: 

  • Tertiary educated with solid security and loss prevention experience in retail sector
  • Past experience in law enforcement or other disciplinary service is highly preferred
  • High level of ethical behavior and integrity
  • Excellent leadership with practical knowledge and problem-solving skills
  • Strong interpersonal and communication skills
  • Good command of spoken or written English and Chinese

(Assistant) Project Manager - Audio Visual (AV)

Client Description:

Our client is a well-established company focusing on providing technology solutions and operational support services to corporate clients. To cope with company expansion, they are looking for new headcounts of Project Manager and Assistant Project Manager to join their project implementation team.

Responsibilities:

  • Report to the Head of Project team, the successful candidate shall be accountable for leading teammates to complete the project timely, efficiently and effectively
  • Communicate well with project stakeholders to develop project scopes, objectives and project plan
  • Manage and monitor the project budget
  • Perform risk management assessment, and escalate and report any possible problems to management when needed
  • Develop and improve comprehensive project documentation to improve the consistency and efficiency of project delivery
  • Assist sales team and solution team in handling business opportunities
  • Establish and maintain relationships with clients, stakeholders and vendors
  • Occasional travel is required

Requirements:

  • Bachelor’s degree holder in Computer Science, Construction or Engineering
  • A minimum of 5 years’ AV project related experience
  • PMP / PRINCE II certification would be an advantage
  • Proven working experience as a project manager in the information technology sector
  • Ability to handle multiple projects effectively, prioritizing and multi-tasking in a dynamically changing environment
  • Proactively maintain high quality service level in a professional manner
  • Excellent communication and interpersonal skills, within the company and at all levels of clients
  • Good command of spoken and written English and Chinese
  • Candidates with lesser experience maybe considered as Assistant Project Manager

Pages

Subscribe to RSS - Others
Go to top